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Troubleshoot Exchange 2019 slow performance issue

Exchange 2019 slow performance issue

Read time: 5 minutes

Summary: Slow performance in Microsoft Exchange 2019 is nothing less than a headache as it hinders the productivity of your business. There can be many reasons for this but what’s more important is to learn how you can fix this without losing your calm. In this article, you’ll learn different ways to resolve this issue and uplift the performance again. When the manual troubleshooting techniques do work help you, then Kernel for Exchange Server tool can facilitate a repair job for corrupt database file.

Exchange Server 2019 by Microsoft is a major service for a business to run flawless email communication. The administrator must monitor the server consistently to deliver the utmost efficiency of the business operations. We can dodge viable performance issues of an Exchange Server in several ways. However, before proceeding towards that, let us look at some of the performance metrics of Microsoft Exchange.

Performance metrics of Exchange Server 2019

Performance metrics are the factors that define the efficiency of Microsoft Exchange such that it can deliver optimum results in all scenarios. We can measure the performance using parameters including server request, queue length, CPU usage, memory usage, Outlook connectivity, etc. These parameters are responsible for the fluctuation resulting in the performance of the Exchange 2019. Learning about them will guide us in how we can resolve the issue of Exchange 2019 Slow Performance.

  1. Requests per second: Requests per second or rps define the throughput of Exchange. If the rps sent to the server are higher, it will result in a higher load and slow performance.
  2. CPU usage: CPU usage portrays the load each processor is bearing during the execution of a process. High CPU usage directly indicates inefficiency.
  3. Queue length: Queue length is the number of messages waiting in a particular mail queue. Having a huge backlog of messages in the queue leads to a subsequent decline in performance.
  4. Disk I/O: Disk Input/Output is the process of writing data to or reading from a memory device, such as a Hard Disk Drive (HDD) or Solid-state Drive (SSD). High disk I/O means congestion, which impacts efficiency.
  5. Network configuration: There is always the need for a reliable network infrastructure for high productivity and functioning. Regular monitoring is essential to avoid any jamming.
  6. Outlook connectivity: Faulty connections between Outlook client and Exchange email server lead to slow performance. Regular monitoring of Outlook and Outlook Web Access (OWA) is substantial.

Fixing Exchange 2019 slow performance issue

Also, don’t forget to exclude any anti-virus and anti-malware scanning as they can create issues with the transaction logs and the databases. Ensuring that the .NET version installed on your system is recently updated and supported by the server is also significant.

Conclusion

These are some ways by which you can fix the Exchange 2019 Slow Performance issue and upgrade your on-premises Exchange environment to deliver ideal productivity. If you want to defragment your database, you can use the Kernel for EDB to PST, which can also convert EDB files to PST without affecting the server’s throughput. With this, you can store multiple pst files rather than a huge EDB file. The major takeaway is that regular monitoring and maintenance are the keys to obtaining the best communication in your organization.